FAQ
If your question isn’t listed here, please feel free to contact the practice.
On thuisarts.nl
The information on Thuisarts comes from medical associations (including the Dutch General Practitioners’ Association, the NHG) and other healthcare providers in the Netherlands. These associations carry out thorough research into the best treatments and advice. They set this out in guidelines, which doctors and healthcare providers use in their work.
Thuisarts uses these guidelines to provide reliable and clear information on illness and health. If a guideline changes, the updated information is also published on Thuisarts.
It’s the first place where you can easily and reliably look up health-related questions.
No, there are now so many organisations in Utrecht that provide this service that we’d prefer to keep it there. Here are just a few of the many websites: GGD Travel Vaccinations Utrecht, vaccinatieopreis.nl, verwijswijzer.nl travelclinic.nl
The GGD provides vaccinations for those aged up to and including 26. If you are older than this, you can get vaccinated at your own expense at places such as: stadskliniek-vaccinaties.nl, vaccinatieopmaat.nl and thuisvaccinatie.nl
The costs for this will be deducted from your excess. You can find the costs on the Unilabs (formerly Saltro) website. Price List Pay particular attention to the costs of allergy and stool tests; these are often over 300 euros.
You are registered once you have had an introductory consultation and your medical records have been requested from your previous GP.
Emails regarding your appointments and your patient portal are sent from noreply@mijndokters.nl. To set up your patient portal, you will receive a one-off email from no-reply@mijngezondheidsapp.nl. Please add these email addresses to your address book on your computer, or to the Contacts on your phone. That way, our emails will be recognised as trusted.
For patients who require regular check-ups, we have entered into a partnership with the company Viduet. Together with them, we ensure that your appointment takes place on time and is properly prepared. They will send you emails on behalf of our practice. Such a message might, for example, be an invitation to complete a medical questionnaire or a request for you to book an appointment with us. We would really appreciate it if you could respond to such requests.
Are you over 16? You log in using your personal DigiD. Don’t have a DigiD yet? Apply for your DigiD here [This opens in a new window].
Do you have any questions about DigiD? Visit the DigiD website or go straight to Help & Contact for DigiD.
For children under the age of 16, or if you do not wish to use DigiD: please ask the practice to provide you with a username and password.
Please note: in our system, an email address may only be used for one person. Are you creating an account for your child?
- Create your own email address: you can do this for free on sites such as Gmail, outlook.com or yahoo.com. Emails will then be delivered to your own inbox.
- Or create an alias: use your own email address + your child’s name: youraddress+kind@gmail.com. All emails will go straight to the jouwadres@gmail.com.Een inbox. Email addresses with a ‘+’ work with Gmail, Proton Mail and Fastmail, amongst others. With Ziggo, KPN, Outlook and other email providers, you’ll need to set up an additional address once. Search for ‘Email alias’ on your provider’s website. With this type of alias, emails will also be delivered directly to the main inbox.
First, check whether there is There is a technical fault with DigiD.
If that isn’t the case, have a look at Help & Contact for DigiD.
Are you having trouble with digital matters? Then please call, text or email the Digihulplijn: 0800-1508 or digihulp.nl.
Yes, that’s right! You can always ring us and we’ll call you back, or you can book an appointment straight away. You can also do this via the website. Your first point of contact is always the GP. She will then work with you to decide on the most appropriate next step.
No, unfortunately, given the growing list of responsibilities placed on us as GPs, we have decided not to take on this care. We would refer you to the GGD for this, Pre-care or https://prepnu.nl/artsen/